FAQ: ION Heart - A Lo-Fi Solo Mech TTRPG
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

I'm new to RPGs. Which items do I need?

The Pilot’s Handbook contains everything you need to play. You’ll also need some standard gaming supplies: pencils, and a notebook to record your adventures, and some six sided gaming dice (d6).

If you want to expand your experience further we’d recommend looking at our Mech Pilot pledge. This comes with the Pilot’s Handbook, all the gaming supplies you’ll need, and an additional book with extra stories, mech loadouts and much more.

Last updated: July 02, 2024 01:55

Can I try the game?

Yes, sign up for a copy of the demo here.

https://mailchi.mp/07567918e163/ion-heart-quickstart

Last updated: July 22, 2024 15:09

How much will shipping cost?

Shipping costs will be calculated during fulfilment and vary based on your chosen rewards, their combined weight, and your location.

To help you plan for this, we have provided some estimated shipping costs for various rewards on the main page. Note that these may yet change between the time of the campaign and fulfilment.

Last updated: July 02, 2024 01:45

Where are the stretch goals?

For stretch goals on the BackerKit platform, click the “Community” tab at top of the project, then look at the “Achievements” section.

Last updated: July 02, 2024 01:57

How many players will ION Heart work for?

ION Heart is designed to be played by 1 player. But there are 2 characters in the game, so maybe we’ll add some additional rules. Keep an eye on those stretch goals!

Last updated: July 02, 2024 01:47

How will international fulfillment be handled?

In general we will have international-friendly shipping. EU/UK shipments will originate from a UK-based shipping point. US shipments will originate from an US-based shipping point. CAN shipments will originate from a CAN-based shipping point. For more information see the shipping section on the main page.

Last updated: July 02, 2024 01:50

When will my rewards be ready, and how will I get them?

Check the Timeline section of the main campaign page for details of when we expect to ship rewards.

And be sure to read the Shipping section of the main campaign page. There’s a link there to a detailed description of our fulfillment process.

Last updated: July 02, 2024 01:57

How will I receive the digital Rewards?

All backers will receive a link to download the digital Rewards for free on DriveThruRPG.

Last updated: July 02, 2024 01:59

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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